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Billing Questions
Quick Jump:
Understanding Your Bill | Payments | Bill Due Date | Taxes
Understanding Your Bill
Q – Do you have an example phone bill I can use to help me understand my bill?
A –  Understanding Your Bill
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Payments
Q – Do you take payments over the phone?
A – Yes, we will take payments over the phone between 8am and 5pm Monday thru Friday, excluding holidays.
Q – Do you accept credit card payments?
A – Yes, we accept Visa, Mastercard and American Express.
Q – Can I pay my bill online?
A – Yes, effective January 2, 2006, we accept online
payments via
Arrival Online Account Access.
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Bill Due Dates
Q – When is my bill due?
A – Accounts are past due 31 days from the invoice date.
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Taxes
Q – Do you have a description of the taxes, surcharges and fees on my bill?
A – Taxes, Surcharges and Fees
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